We are committed to protecting the privacy and security of all personal data we collect and process. Full transparency on how we handle your information.
Privacy Policy
OVERVIEW
Zichor Life Tech ("we", "our", "the Company") is committed to protecting the privacy and security of all personal data we collect and process. This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with our website, products, or services.
This policy applies to all individuals whose data we process, including healthcare professionals, clinical partners, research collaborators, employees, and visitors to our digital platforms. We comply with applicable data protection laws, including the Digital Personal Data Protection Act, 2023 (India) and, where applicable, the GDPR (EU).
Last Updated: January 2025
DATA WE COLLECT
Identity & Contact Data
Name, title, professional registration number, email address, phone number, and institutional affiliation — collected when you register, contact us, or engage with our clinical programs.
Usage & Technical Data
IP address, browser type, device identifiers, pages visited, time on site, and referral source — collected automatically via cookies and analytics tools when you access our website.
Clinical & Research Data
De-identified or anonymized surgical outcome data, product feedback, and adverse event reports collected as part of our post-market surveillance obligations under applicable medical device regulations.
Communication Data
Records of correspondence, inquiries, and interactions with our medical affairs, sales, or support teams — retained for regulatory compliance and relationship management purposes.
HOW WE USE DATA
We process personal data only for legitimate, specified purposes and retain it only for as long as necessary. Our primary purposes include: fulfilling regulatory post-market surveillance requirements; communicating with healthcare professionals about our products; conducting clinical research and development activities; managing relationships with institutional and commercial partners; and improving our website and digital services.
We do not use personal data for unsolicited marketing without explicit consent, and we do not sell personal data to any third party under any circumstance.
DATA SHARING
Zichor Life Tech does not sell, rent, or trade personal data. We share data only where necessary to fulfill our obligations: with regulatory authorities (CDSCO, FDA, EMA) as required by medical device law; with contracted service providers operating under strict data processing agreements; academic and clinical research partners under formal data-sharing agreements; and where required by law or court order.
All third-party processors are contractually required to maintain data security standards equivalent to our own and to process data only for the specified purpose.
YOUR RIGHTS
You have the right to access personal data we hold about you; request correction of inaccurate data; request erasure where data is no longer necessary; object to or restrict certain processing activities; and lodge a complaint with the relevant data protection authority.
To exercise any of these rights, contact us at privacy@zichorlifetech.com. We will respond within 30 days of receipt of your request.
DATA SECURITY
We implement technical and organizational measures appropriate to the sensitivity of the data we process — including encryption at rest and in transit, role-based access controls, regular security audits, and mandatory data protection training for all staff.
In the event of a data breach that poses risk to individuals, we will notify affected parties and relevant authorities within the timeframes required by applicable law.
CONTACT US
For any privacy-related queries, data subject requests, or concerns about how we process your personal data, contact our Data Protection Officer:
Email: privacy@zichorlifetech.com
Address: Zichor Life Tech Pvt. Ltd., bangalore karnataka
